Conditions & withdrawal formTo make sure that we do not send or end your order a minimum of 24 hours notice of cancellation is required. Notification for instance, in person, via email, mobile phone ‘text message’ and/or fax, or any other means will be accepted subject to confirmation in writing.
Termination of Agreements and Refunds PolicyBoth the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded.
The refund period will expire 365 days after the day you:
You can not withdraw or refund goods by simply reject to recive the good without giving us clear message about this.
You must refund your goods without delay and latest 365 days after you have informed us that you wish to cancel your purchase. You must bear the direct cost of returning the goods. It is your responsibility that the goods are packaged properly. You are responsible for the goods from the time of delivery.
The supply of sealed audio or video recordings or computer software which were unsealed Items are excluded Reunds Policy. You will lose your right of withdrawal if you break the seal on the audio or video recordings or computer software.
Commercial value of a returned product:
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and the way it works. In other words - you can try the product(s) the same way you could if you tried it in a physical store.
If the product is tested beyond what is described above, we consider it as used, which means that by the withdrawal you only get a part or none of the purchase amount in return, depending on the commercial value of the product(s).
Refund of the purchase amount
If you regret your purchase, we will refund the purchased amount of the original order. In the event of impairment, as you are liable to be deducted from the purchase amount. If you use your right to cancel, we will refund all payments received from you, including shipping costs (excluding additional costs as a result of your own choice of delivery other than the least expensive type of standard delivery offered by us) without undue delay and in any case within 90 days from the date we receive notice of your decision to withdraw from this contract. We carry out such reimbursement using the same method of payment that you used for the initial transaction, unless you have explicitly agreed otherwise. We may withhold payment until we have received the product, unless you have clear evidence that show you have returned the good(s).
If you pay with paypal your return will be redunded by paypal. For more information please read Get your return shipping costs refunded.
Please download and fill out the following document and send to firstname.lastname@example.org